Common Myths About Outsourcing to a Managed Service Provider: New Jersey Businesses, Beware!

December 16, 2018by TNTMAX

Common Myths About Outsourcing to a Managed Service Provider: New Jersey Businesses, Beware!

If your company is growing, and you’re considering investing in an external managed service provider rather than keeping all of your IT needs in-house, here are 5 common misunderstandings or myths about MSPs to help you determine which path is right for you.

1)                   Outside MSPs aren’t as passionate about your company as would be an internal tech team.

Many business owners hesitate to put their full trust in an outside managed service provider because they don’t expect that they will have the same amount of investment and passion about the quality of your business technology than would an internal team.  The idea of outsourcing the responsibility of data and security threatens critical operating systems and the company as a whole will suffer.

For example, in the case of a security breach or database disaster, business owners lack faith that an outside company will work with a sense of urgency to reduce downtime equal to that of their own employees.

The reality is that a managed service provider like New Jersey-based TNTMAX affords companies the opportunity to tap into specialized staff as an extension of your company.  Tech providers are passionate about their industry, staying up to date with emerging tech trends and state-of-the-art digital marketing capabilities. That passion is translated directly to benefit your business.

More often than not, businesses with internal tech teams tend to stretch their employees thin with day-to-day operations and needs, leaving little leftover time for researching tech trends.  When outsourcing tech needs to a managed service provider, New Jersey businesses, in fact, improve efficiency in their process.

Additionally, with regard to downtime, MSPs are often available 24/7, working around the clock to get your team back online in the event of a disaster.

2)                  Company Data is Less Secure

Along similar lines as Myth #1, some businesses owners claim they lack faith in an external managed service provider to be invested in any financial loss due to cybersecurity threats. For example, if your company data is hacked, what difference would it really make to the external MSP? After all, they lose nothing financially, while your company risks everything. Wouldn’t your sensitive data be more secure with internal employees who share the risk in the event of a breach?

In reality, a managed service provider like New Jersey-based TNTMAX goes above and beyond to protect the data of every company with which we work. We risk our reputation and the future of our own business success if we risk the data and finances of yours. Ask any of our clients, and they will reassure you that with TNTMAX as your managed service provider, New Jersey businesses can rest easy knowing that we keep a close eye on your system and implement every possible measure to keep it safe.

TNTMAX assesses your company’s cyber vulnerabilities and creates a customized cyber defense plan that protects valuable data and company assets from malicious hackers. From conducting pen tests to installing up-to-date anti-virus and anti-malware software, we give you peace of mind that your network is safe and secure.

3)                  An external managed service provider in New Jersey is more expensive

Why waste money hiring an external company to add cost and hassle when you already have IT staff within your company for day to day tasks?  A monthly fee for an MSP is a waste of money, according to skeptical business owners.

The reality is that there have been studies that show the cost-benefit of having an external managed service provider.  In fact, one study showed the long-term cost efficiency an external MSP provided to a business included:

  • 24 – 40% reduction of IT infrastructure costs
  • 42% increase in team productivity
  • 88% reduction in downtime
  • 224% return of investment in 3 years


4)                  Using an external MSP forces you to give up control of your operation

Most business owners tend to be Type A personality go-getters who earn their success by having a close hand in every aspect of their business. Losing control over your tech system may be beyond your comfort zone.

The reality is that if you choose to work with TNTMAX, a managed service provider in New Jersey, our goal is to have a clear set of expectations and a narrow scope within which to work toward your goals. We ultimately work for YOU, and therefore our goals are to support your business goals as a whole.

To ensure your business hits sales goals and continues to grow, you cannot afford to worry about your network and IT infrastructure. When a technical issue — such as a system failure — comes up, you cannot afford to redirect essential company resources. Our team of tech experts can get a comprehensive understanding of how your business works, analyze challenges to your growth and help you determine cost-effective solutions to enable your business to grow seamlessly.

Outsourcing the management of your system doesn’t mean giving up control – it means delegating to a team of experts who look to support your vision.


5) MSPs offer all their clients the same services, losing your company’s competitive edge

This was one of the more surprising suspicions that has come up from skeptics of external tech teams. It was suggested that if an MSP uses a cookie cutter system to offer services across the board among all their clients, then each of those clients becomes lost among competition. None will have a competitive technological edge.

The reality is that at TNTMAX, our core values speak to catering to our clients’ individual needs. By taking the time to understand our client’s specific technical challenges, plus identifying potential IT risks, we create an all-around, effective, custom strategy that aligns the best IT opportunities with your individual goals.

Such a strategy takes into account everything from planning and implementation to operational and architectural opportunities. In turn, with regular monitoring and routine upgrades, we help our clients grow and hit new sales targets. Know that no matter how challenging or specific your IT needs are, we ensure you that we will provide an efficient, cost-effective, and flexible strategy to solve them.  We take the time to get to know your brand personality and complement that individuality with our work.

The biggest benefit, however, has nothing to do with boosting or holding back your competitive edge. The benefit of outsourcing your IT to a managed service provider to New Jersey businesses is to free up your valuable time to focus on business growth in other areas.


With TNTMAX as Your Managed Service Provider, New Jersey Businesses Leverage Technology to Fuel Growth

Hiring an external managed service provider for your IT needs is a smart way to offer your internal IT team slack.  Our IT consultants provide clients effective tactical strategies that best meet their business goals. Using architectural, operational, planning, and implementation strategies, we identify potential IT pitfalls in your setup and determine the best course of action that will set you up for business success.

What You Can Expect with TNTMAX Managed Service Provider New Jersey

Whether your business is located in New Jersey or the New York City area, we can meet you directly in your office and solve the technical issue or potentially help you over the phone. Technical emergency or minor IT pitfall, we pride ourselves on prompt response times and a thorough evaluation to rule out any underlying technical problems that could disrupt your company. Some of our managed services include network monitoring, cybersecurity planning, remote administration, on-site and off-site IT support, and hardware support and installation.

Outsource the Tech Work: The Undeniable Benefits of Managed Services

Having a managed service provider monitor, update, and fix all IT needs on the back-end is a huge asset for small and medium businesses as well as large corporations. Companies that take advantage of this service see significant benefits:

  • Improved efficiency
  • Increased IT reliability
  • More effective cybersecurity
  • All-around solid technical maintenance
  • Lower costs
  • Allows in-house IT staff to focus on more pertinent issues


Find out for yourself what makes us stand out from other IT companies in New Jersey & NYC.