Talk to Managed Service Provider New Jersey’s TNTMAX About Whether VOiP Services Could Help Your Business Grow

January 8, 2019by TNTMAX

Talk to Managed Service Provider New Jersey’s TNTMAX About Whether VOiP Services Could Help Your Business Grow



What is VoIP?


VoIP stands for “Voice over IP,” a protocol aimed towards transmitting voice over a broadband internet connection. Over the past two decades, this form of communication came into practice as an alternative to the traditional public telephone network. If you have a high-speed internet connection, you can set up a basic VoIP access service, which will allow you to make calls to others who are receiving calls over the internet. If you opt for interconnected VoIP access, you can make calls to and from a traditional landline network.


Undoubtedly, this mode is convenient, cheap and comes with some great added features.  Even though Voice over IP has just recently become a reliable service for businesses, the technology has been around for much longer.


The predominant type of VoIP is “Session Initiation Protocol” (SIP). SIP is an open standard, which means it is a common-use language that any service providers can use, as opposed to proprietary ones like Skype. If you are a business in New Jersey and want to get more comprehensive information about the different service types, you can contact managed service provider New Jersey’s TNTMAX.


VoIP Technologies

 1. Codecs



Codec stands for coder-decoder, which helps to transform an audio signal to a digital signal for transmission and then back to audio signal. In simple words, codec is the main reason why we can speak in real time to the person on the other side of the line. If codec is not working properly then this could lead to a low-quality VoIP call.


  1. Packet Switching

Packet switching and codec work together to make a successful VoIP call. After codec    changes the voice into data, the data is further segregated into data packets which are transmitted and reassembled at the destination. The task of sending the data packets along a path that minimizes the “traffic jams” is known as packet switching.



Why The Rise in VoIP Technology?


  1. Cost: The cost involved in calling from one VoIP phone to another VoIP phone is free. This is because calls are using the shared infrastructure of the web, so the cost of connecting networks is meager. Calls made to and from a traditional landline are lower cost than traditional phone services.


This leads to the following benefits for businesses:

  • Local and international calls are 40% cheaper.
  • No loss of productivity when traditional phones go down.
  • No data breach and corresponding cleanup costs that are a result of phone tapping.


  1. Flexibility: In conventional landline phones, a phone number is hard-wired to the copper in the ground. Therefore, if you want to move the telephone from one place to another, it is difficult and expensive. With VoIP, it is straightforward. You simply unplug the broadband from one location and plug it to another location. Also, using VoIP, one can use different applications for connections. You can use:
  • A traditional telephone by connecting it to a VoIP adaptor
  • A VoIP phone that is specifically designed to handle the VoIP protocols.
  • A PC software running on laptops.
  • A PBX system.
  • A mobile phone over a Wifi connection.VoIP is also flexible because it works with our IP protocols, that is, it works with all other applications over the internet. So, you can easily integrate it with services like email, web browsing or any other custom application you might have.


This leads to the following benefits for businesses:

  • You can access the phone system’s features from literally anywhere, provided you have a good broadband connection at your disposal.
  • It gives you the ability to use the same number everywhere.
  • Tracking of call details becomes easier.


  1. Virtual Channels: You do not need copper pairs running in the line for every single call.


This leads to the following benefits for businesses:

  • Businesses have more control over the telephony as virtual lines are used.
  • It becomes easy to scale the network so that the demand for more phone lines is met.


Myths about VoIP

 1. “VoIP is beneficial only to big businesses”

According to various surveys, one-third of the small businesses have already adapted VoIP technology with proper systems in place. This shows that VoIP is gaining acceptance with the small businesses. Hosted VoIP is ideal for small sized businesses as there is no headache to manage the equipment and service.


  1. “Traditional phones are more reliable as they do not need electricity to work”

Needless to say, it is not easy to find a phone that does not require any electricity to work. If there is a power failure, the connection might be working but the phone itself will not work, therefore it is of no use at such a time.


  1. “It’s tedious to get rid of old phone system”

One of the major attractions of VoIP is that it can work with the pre-existing technology at   the business. For such businesses, it is advised to use a Hybrid VoIP, which integrates the existing traditional phone system with VoIP with the help of a box that makes the conversion. You will have to check with the service provider for the availability of this option.


  1. “Quality of VoIP calls is low”

Quality issues are present because the network can have packet loss, jitter and congestion. But if the network is properly configured, such situations would not arise. Quality-of-Servicev(QoS) when configured in the network ensures a good quality call. Also, a good amount of bandwidth is mandatory to prevent any packet loss.


  1. “I will have to hire new employees to maintain VoIP”

When you sign up with a service provider for VoIP services, such as TNTMAX in New Jersey, they’ll send a person to install the system for you. Once the software is used to create users, only thing left is to plug in the phones and start using the technology. This software increases the scalability of business communications as you can easily add, modify or delete users with the software. Of course, having a managed service provider such as NJ’s TNTMAX means you’ll always have a partner available to monitor, maintain, and modify your system as your needs change.


  1. “VoIP systems might go down, which does not happen with traditional phone systems”

The best service providers of VoIP technology guarantee an uptime way better than computers by using top notch maintenance plans and architecture.

If you have any additional doubts about the pros and cons of integrating VoiP for your business, contact the experts at TNTMAX, a managed service provider located in New Jersey.


Types of VoIP Phone Systems for Businesses


Instead of traditional landline phones, there are different types of VoIP phone systems available with new features:

  1. Business Phone Systems: Cloud-based VoIP business phone systems provide a consistent business presence, enabling employees to stay connected whether they are in the office or on-the-go.
  2. IP Phone Systems: IP Phone uses VoIP to establish a connection between two sets of users. One of the key advantages of IP phones is that the long-distance calls are free of cost.
  3. Home Phone Systems: VoIP home phone systems powers all your phones. It allows you to plug your phone to the internet and connect to employees from anywhere across the world.
  4. Virtual Office Phone Systems: With virtual office phones, you can transfer all your calls to any number you choose. Even if your staff is unable to answer a call personally, an auto-attendant feature will greet the callers professionally with custom messages.


There are also options for businesses that do not want to invest in new phone systems but still want to use the VoIP technology:


  • Analog Telephone Adaptor (ATA)

This is a simple and the most common form of VoIP. The ATA is an analog to digital convertor that takes analog signals from the phone, converts them to digital signals and sends it through the internet for someone else to receive. ATAs are normally bundled by service providers, so instead of the service provider giving you a normal landline, you will have web calling capabilities. It usually comes in the form of a box that you can lease from the service provider.


  • VoIP Softphones

Softphone is a computer software that can help you use the VoIP technology. It comes in the form of a program or an app that assists in making calls from various devices like laptop, desktop, etc. With this software, businesses can save huge amounts of money.


To select the best version for businesses in New Jersey, get in touch with your own managed service provider – New Jersey’s TNTMAX.


Shift Now to VoIP!


Trust one of the leading VoIP managed service providers in New Jersey: TNTMAX. We can help your business with VoIP solutions and integrate these with other modes of communications. With state-of-the-art infrastructure, contemporary features and competitive prices, at TNTMAX we will help businesses find easy solutions to customer communications. Do you need an absolute capacity to control your phone system with options like call rejection, telephony, call back, and call waiting? Contact managed service provider, New Jersey’s TNTMAX, to assist with setting up VoIP services.